Shipping policy
Welcome to The Local NI — proudly handcrafting artisan jams, chutneys, relishes, and sauces in Northern Ireland. Whether you’ve met us at a local market or ordered through our online store, we’re delighted to share our small-batch preserves with you.
Delivery Timeframes
We aim to dispatch all orders within 3 to 5 working days from the date of purchase. However, as many of our products are made to order in small batches to ensure freshness and quality, there may occasionally be slight delays — particularly during busy periods.
Shipping Areas
We currently deliver across Northern Ireland, the Republic of Ireland, and mainland UK. If you are based outside these regions and are interested in placing an order, please contact us directly and we’ll do our best to accommodate your request.
Shipping Costs
Shipping costs are calculated at checkout and based on the size and weight of your order. We aim to keep our shipping rates fair and transparent.
Made to Order
Because we value freshness and quality, some items are made to order. If your order includes these items, you may receive a brief notification about an extended dispatch time. We appreciate your patience — it’s worth the wait!
Order Issues or Concerns
If you experience any issues with your delivery — whether it’s a delay, damage in transit, or a missing item — please don’t hesitate to get in touch. We handle every concern personally and on a case-by-case basis, ensuring you’re looked after with the same care we put into every jar we make.
Contact us at thelocalni@gmail.com or @thelocalni on social media.